EducationService operational · assistant prototype
Guided learning support for working students
Human-led coaching with a guided start and an assistant for first questions.
- Problem
- Working students need support between sessions and a clearer route into a study plan.
- Beneficiaries
- Working students using guided academic support.
- Intervention
- A human-led service, onboarding and plan pages; an early assistant supports first questions.
- Why AI
- It may help with first-response guidance where it is useful and safe.
- Human oversight
- Human coaches remain responsible for support and any academic guidance.
- Evidence
- Live site, onboarding and plan pages. Assistant behaviour has not been evaluated; no outcome data is published.
- Success measures
- Inquiry-to-plan time, on-time submission rate and student confidence.
- Next milestone
- Set baseline measures with consenting students.
